Melia Madrid Serrano | Madrid | Spain

Claudio Coello, 139, Salamanca, 28006 Madrid, Spain

➤ Melia Madrid Serrano | Madrid

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Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium.

Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries.

The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries.

A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce.

Other facilities available at Melia Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel.

The hotel has many metro stations nearby. It is well connected with the city centre, which is a 10-minute metro ride away via Rubén Darío Metro Station, 200 metres away. It also has easy access to the A-2 and M-30 Motorway.


Room choices in Melia Madrid Serrano

Melia Madrid Serrano Services

Internet WiFi is available in all areas and is free of charge.
Parking No parking available.
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet
Outdoors Outdoor furniture, Sun terrace
Room Amenities Socket near the bed, Clothes rack
Media & Technology Flat-screen TV, Satellite channels, Telephone, TV
Food & Drink Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Reception services Concierge service, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Key card access, Key access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Grocery deliveries Additional charge, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Heating, Car hire, Laptop safe, Packed lunches, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
Accessibility Lower bathroom sink, Toilet with grab rails, Wheelchair accessible
Outdoor swimming poolFree! Opening times, Seasonal, All ages welcome, Pool is on rooftop, Pool/beach towels, Sun loungers or beach chairs
Wellness Fitness, Sun loungers or beach chairs, Public Bath, Fitness centre
Languages spoken English, Spanish, French, Italian

Melia Madrid Serrano Terms and Conditions

Check-in From 15:00
Check-out From 06:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash is not accepted Melia Madrid Serrano accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

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Is WiFi available at Melia Madrid Serrano?

WiFi is available in all areas and is free of charge.

Is there free parking available at Melia Madrid Serrano?

No parking available.

What are the outdoor activities at Melia Madrid Serrano

Outdoor furniture, Sun terrace

What languages are spoken at Melia Madrid Serrano?

English, Spanish, French, Italian

What are the general services offered at Melia Madrid Serrano?

Shuttle service Additional charge, Grocery deliveries Additional charge, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Heating, Car hire, Laptop safe, Packed lunches, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Melia Madrid Serrano?

Pets are not allowed.

What is the check-in time at Melia Madrid Serrano?

From 15:00

What is the check-out time at Melia Madrid Serrano?

From 06:00 to 12:00

100% real reviews of Melia Madrid Serrano

If you have any questions regarding the facilities or services provided at Melia Madrid Serrano, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Melia Madrid Serrano
Would love to stay again
Location was very good, a little far from the central area, but very neat and comfy. Breakfast was fantastic, it didn't feel like a hotel breakfast with the nice decor. Bed and bathroom was really good. Most important, we had to work for long hours and the lobby area was so nice, good wi-fi, nice atmosphere and very comfortable at the same time.
The doors of the rooms were designed to close by themselves, but they make a lot of noise. Turning to a collective noise during breakfast and late hours when everyone comes/goes. I also didn't like the window, it was high and hard to open. But very airy and light room.
10,0
Purpose of trip: Leisure trip
What was the highlight of Melia Madrid Serrano
Stay at Melia Madrid Serrano
Location, breakfast, amenities, terrace, it was very clean and staff very friendly, very well decorated.
I couldn't acces trough the QR for the room service.
10,0
Purpose of trip: Leisure trip
What was the highlight of Melia Madrid Serrano
Exceptional
One of the best hotel breakfasts I have seen!
If the room hade Nespresso machines, it would have been perfect, but this was not a big deal all in all.
10,0
Purpose of trip: Leisure trip
What was the highlight of Melia Madrid Serrano
Excellent hotel !
Everything was perfect: location, staff, breakfast, room clean and big.
The room we booked (standard) had a small window facing the inner courtyard. As the light was very poor, like in a basement, we had to change it. We were lucky to find an available one, bigger and with more light (of course for an extra charge). The windows are not well insulated, you can hear noise from the street during the night no matter the floor.


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